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Online Help Desk

Home > Academics > Campus Academic Resources > Information Technology > Online Help Desk > System Sign-Ons

System Sign-Ons

Calls and inquiries into the Help Desk indicate there is some confusion regarding how to sign in to various systems on campus. We apologize for this confusion. This situation is the result of our gradual progress toward the goal of reducing the number of system sign-ons, with the eventual objective being a single sign-on for the campus -- where one user name and password will give you access to the systems you need. We are making progress but are not there yet. Below is what faculty, staff, and students need to know about logging in:

Students

Classrooms and labs, WCU wikis and blogs, onlinetraining.wcu.edu, courseval.wcu.edu
- username: first part of Catamount email address (before the @)
- password: PIN

WebCat, Moodle, MyCat, iTunesU, IT software downloads, wireless registration
- username: 92 number
- password: PIN

Library resources from off-campus
-username: your last name
-password: 92 number

Faculty/Staff

Outlook email, classrooms and labs, WCU wikis and blogs, onlinetraining.wcu.edu, courseval.wcu.edu, VPN
- username: Outlook username
- password: Outlook password

WebCat, Moodle, MyCat, iTunesU, IT software downloads, wireless registration
- username: 92 number
- password: PIN

Library resources from off-campus
-username: your last name
-password: 92 number

For assistance , please contact the Help Desk at ext. 7487.

92 Numbers: To ensure privacy and better protect the identity of students, faculty and staff, Western Carolina University issues 92 numbers. These numbers generally begin with the digits 92.

PIN: If you have forgotten your PIN, you will need to go by either the OneStop (132 Killian Annex) or the ITS Help Desk. A picture ID is required.